Welcome to StylesbyFola! We’re excited to work with you to achieve the beautiful, unique hairstyle you’re looking for. Before you book your appointment, please take a moment to read through our terms and conditions to ensure a smooth and satisfying salon experience.

** Please note that the prices listed on our website serve as a starting guide only. The final cost of your service may vary based on several factors, including but not limited to:

**Pricing Guide and Estimates:

– **Hair Thickness:** Thicker hair requires more time and product, leading to additional charges.

– **Tangles and Length:** Tangled or longer than average hair can also attract extra costs due to the additional time and effort required.

– **Intricate Styles:** Complex styles demand more time and expertise, which may result in an increased price.

– **Hair Type:** Straight hair i.e Caucasian and Asian hair texture and certain textures that are harder to braid or style will incur additional costs, as these require more time and care to achieve the desired result.

We aim to provide transparent and fair pricing. If your hair’s condition or the style you request falls into any of the above categories, our stylists will discuss any additional charges with you before beginning the service.

  **TIME  AND  LATENESS

We kindly ask all customers to be punctual for their appointments. We do not tolerate lateness, but if you happen to be late, we offer a 10-minute grace period. After this, you will lose your deposit. If you arrive more than 30 minutes late, we may need to reschedule your appointment, and a new deposit will be required. If we are fully booked on that day, we might not be able to accommodate you, and your appointment may have to be rescheduled. Please understand that this policy helps us to respect the time of all clients.

**Cancellation and Rescheduling 

If you wish to cancel your appointment and receive a refund, you must do so at least 72 hours (three days) before the scheduled time. To reschedule an appointment without losing your deposit, we require a notice of at least 48hours (2days). Any changes made after this timeframe will result in the loss of your deposit. Please note that bookings made within three days or less of the appointment  will not be eligible for a refund.

** Satisfaction and Corrections:

** Your satisfaction is our top priority. If, at any point during your service, you are not happy with the direction of your style, please let us know immediately. We are more than willing to make adjustments to ensure you leave our salon feeling beautiful and satisfied. Communication is key – we can only address concerns that are brought to our attention.

Dissatisfaction -After Service
 If you encounter any problems after leaving, please contact us within 42 hours, and we will work towards a solution. Unfortunately, we do not offer refunds after a service has been completed, as hair services are time-consuming and labor-intensive. On average, each appointment takes about two hours to complete, and while we strive to rectify any issues amicably, refunds are not possible once the service is rendered.
 
Thank you for your understanding and cooperation!

** Refund Policy:

** Due to the extensive time, effort, and resources that go into each style, we cannot offer refunds after a service has been completed. We dedicate ourselves to providing exceptional service and quality, ensuring that every client receives the attention and expertise they deserve.

** Cooperation and Understanding:

** We thank you in advance for your understanding and cooperation with these terms. Our goal is to provide an exceptional experience for all our clients, and adhering to these guidelines helps us maintain the highest standards of service and satisfaction.

By booking an appointment with StylesbyFola, you acknowledge that you have read, understood, and agreed to these terms and conditions. We look forward to welcoming you to our salon and creating a hairstyle that you’ll love!

 

CONTACT US

4 High Street

London

E15 2GR

Tel: 020 8534 8546

Mobile: 07732 800 813

Copyright © 2024 Styles by Fola

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